Legal — Philippines
Your privacy matters to us. This page explains what personal data scatter free collects from players in the Philippines, how we use it, and the rights you have under Philippine law. Please read this carefully before registering or using our platform.
What We Collect and Why
When you register an account on scatter free, we collect the personal details you submit through the registration form, including your full name, date of birth, email address, mobile number, and preferred payment method details. This information is required to verify your identity, confirm your eligibility to use the platform as a player in the Philippines, and process your deposits and withdrawals securely. We may also collect additionalverification documents such as a government-issued ID or proof of billing address when required by our Know Your Customer (KYC) process, which is a standard regulatory requirement for licensed gaming platforms operating in the Philippines. Any information you provide when contacting our support team, submitting a complaint, or responding to a survey is also retained as part of your account record. We handle all submitted personal data with strict confidentiality and use it only for the purposes described in this Privacy Policy.
When you access scatter free through a browser or mobile device, we automatically collect certain technical data to help us operate and improve the platform. This includes your IP address, device type, operating system, browser version, the pages you visit within the platform, the time and duration of your sessions, and the links you click. We also collect data about your betting and gaming activity, such as the games you play, the amounts you wager, and the frequency of your sessions, in order to monitor for responsible gaming concerns and detect unusual account behaviour. This technical data is collected using standard web technologies including cookies and session identifiers, and it helps us ensure the platform performs reliably for Filipino players across all devices. We do not use this data to build advertising profiles or share it with third-party marketing networks.
scatter free uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and ensure the platform functions correctly across visits. Essential cookies are strictly necessary for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in and placing bets. We may also use functional cookies to remember settings such as your preferred language or display options. We do not use third-party advertising cookies or share cookie data with external marketing platforms. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may limit your access to certain features of the platform. By continuing to use scatter free after being informed of our cookie practices, you consent to the use of essential cookies as described in this policy.
scatter free does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes under any circumstances. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and customer support tools, but only to the extent necessary for them to perform their specific functions and subject to strict confidentiality agreements. In cases where we are legally required to disclose information — for example, in response to a lawful request from a Philippine government authority, a court order, or a regulatory investigation — we will comply with our legal obligations while taking reasonable steps to protect your privacy. We may also share aggregated, anonymised data that cannot identify any individual player for the purposes of internal analytics and platform improvement. Any third-party service providers we work with are required to handle your data in accordance with applicable Philippine data privacy standards.
Your Rights Under Philippine Law
You have the right to request a copy of the personal data that scatter free holds about you at any time. We will respond to verified access requests within a reasonable timeframe in accordance with the Data Privacy Act of 2012. To submit a request, please contact our support team at [email protected] with your registered email address and a brief description of the information you are requesting. We may ask you to verify your identity before processing the request to protect your account security. There is no fee for submitting a standard access request.
If any of the personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct it. You can update basic account details such as your contact number or email address directly through your account settings. For corrections to identity documents or other verified information, please contact our support team and we will guide you through the process. Keeping your information accurate helps us process your transactions smoothly and ensures your account remains in good standing. We aim to process correction requests promptly and will confirm once the update has been made.
You may request the deletion of your personal data from our systems, subject to our legal obligations to retain certain records under Philippine financial and gaming regulations. When you close your account, we will delete or anonymise your personal data within a reasonable period, except where retention is required by law or necessary to resolve outstanding disputes or transactions. Requests for erasure can be submitted to [email protected]. Please note that some data, such as transaction records, may need to be retained for a minimum period as required by applicable regulations even after your account is closed. We will inform you of any data we are legally required to retain at the time of your request.
You have the right to object to the processing of your personal data in certain circumstances, particularly where processing is based on our legitimate interests rather than a legal obligation or contractual necessity. If you object to receiving platform-related communications or service notifications, you can update your communication preferences through your account settings or by contacting our support team. We will honour your objection unless we have compelling legitimate grounds to continue processing that override your interests. Your objection will not affect the lawfulness of any processing that took place before you raised it.
scatter free implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and access to personal data within our organisation is restricted to authorised personnel who require it to perform their duties. We conduct regular security reviews and update our systems to address emerging threats. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012. We encourage you to use a strong, unique password for your scatter free account and to enable any available account security features.
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When we make material changes, we will publish the updated policy on this page with a revised effective date, and we may notify registered players by email where appropriate. We encourage you to review this page periodically so you are always aware of how your data is being handled. Your continued use of the scatter free platform after any update is published constitutes your acceptance of the revised Privacy Policy. If you have questions about any changes, please reach out to our support team before continuing to use the platform.
Quick Answers
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